According to Article 9 paragraph 1 of Government Ordinance no. 34 of 12 June 2014 on consumer rights in contracts concluded with professionals, you have the right to withdraw from distance contracts, without giving any reason, within 14 days from the date on which you or a third party, other than the carrier, indicated by you, acquires physical possession of the products/the last product. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement sent by e-mail to . You can download or view the withdrawal form HERE. If you withdraw, we will reimburse any sums we have received from you, including the costs of delivery, with the exception of the additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us, without undue delay and in any event not later than 14 days from the date on which we are informed of your decision to withdraw from this contract. We will make this reimbursement using the same payment method as that used for the initial transaction, unless you have expressly agreed to another method of reimbursement; in any case, you will not be charged any fees as a result of such reimbursement. You must send back the products within a maximum of 14 days from the date of receipt of the package. The deadline is met if the products are sent back before the expiry of the 14-day period. You will have to bear the direct cost of returning the products. You are only responsible for any diminished value of the products resulting from handling other than that necessary to determine the nature, quality and functioning of the products. Return address:
Str. Simion Mehedinti, Nr. 8B, Otopeni, Ilfov

Order ID

Phone

Name and surname

Bank account

Account holder

Bank

Return method Choose a way Sent by the customer with shipping paid by the customer Sent by the customer with shipping paid by the supplier, according to the contract Picked up by the supplier's courier company

The products must be shipped with one of the following courier companies: Urgent Cargus, Sameday Curier or Fan Courier. The shipping cost will be {transport_cost} lei, which will be deducted from the refund amount. It is recommended if the customer wants to set the time at which to pick up the package.

The package will be picked up by Sameday Courier, and the return cost will be {transport_cost} lei, which will be deducted from the refund amount.

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